"RM Results is a great place to work. It is a great group of people and there is a real sense of ambition from people looking to stretch themselves and achieve."

Jonathan Hughes

Systems Engineer

I joined RM Results in October 2016 as a Graduate Systems Engineer. What appealed to me about the RM graduate role was that I wanted a role that would allow me to grow in both my technical understanding and my commercial awareness and I felt that RM was a good place to do this. I am part of the team who ensure that our RM Results products deliver a reliable service. We work with a large number of technologies including SQL Server and Microsoft Azure and we explore how technology can be used to improve our systems and products.

What I enjoy about the role is the freedom and responsibility I have had from day one. I am trusted and stretched by my Line Manager and I get to choose what I want to invest my time in and work on.

The first project I became involved in was a relatively high profile project working with a new supplier. I took on the role of a technical expert and worked alongside both the supplier and stakeholders internally to ensure a smooth transition and to advice on any technical issues. As well the technical challenges of the project, I enjoyed working with the supplier and building a very productive working relationship with them.

An ongoing focus on the team which I have been involved in is working on our infrastructure monitoring processes, how we identify problems and bring them to the attention of the engineers. We are constantly looking to implement new standards.

RM Results truly invest in their employees. Since I joined the team I had some great opportunities. I have completed ITIL Foundation training and attended a Microsoft conference. Shortly after joining I was sent out to our office in India to spend time working with the team there which was an incredible experience.

I have also been involved in the Graduate Project looking at how we can use AI in RM Results. It has been great to see the business taking our ideas and building upon them. Using AI effectively is now a major ambition of the business and it has been fantastic to be involved in delivering innovation that can really benefit our customers.

RM Results is a great place to work. It is a great group of people and there is a real sense of ambition from people looking to stretch themselves and achieve. What makes me proud to work there is the customer focus and the friendly environment and community feel.

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"It has been fantastic to be involved in delivering innovation that can really benefit our customers."