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"I love numbers and systems, and working in Planning means I get to use amazing cutting-edge software on a day-to-day basis!"
I began my TTS career in the Distribution Centre with Goods In and Pick Pack Despatch. When my current role came up in Planning I wasn’t sure if I was ready to move, but my manager was really supportive and encouraging – it was as if he had a sixth sense for how I could best put my skills to use.
I now look after our inventory and stock health, making sure that we buy enough of what we need, when we need it. One of the best parts of my role is building relationships with Purchasing, Marketing and Distribution and gaining a cross-functional view of how my contribution impacts both internally and for our customers. I also love numbers and systems, and working in Planning means I get to use amazing cutting-edge software on a day-to-day basis.
Moving to Planning also provided an opportunity to work on the demand sensing project and find a way to make our systems give us a list of products to be re-forecasted. By being able to pick up problems more quickly, we can improve stock availability and therefore service levels. It’s great to know that I can influence and improve our customer experience – the quicker we can fulfil orders, the sooner children can start enjoying our products!
As well as learning in my role, I’m also taking part in Director’s Development Group. Hearing from the directors about their careers has been great, and has really pushed me to think about how I want to grow with the company.