Internal Sales Consultant
I joined RM in February 2019 initially as a prospector within the Services Team working with the Multi Academy Trusts, which involves lead generation for the Business Development Team, identifying new business and opportunities for schools and trusts with RM. I developed my role by taking a more consultative approach, talking to trusts about support services, connectivity and cloud-based products. It is important to understand each trust’s individual challenges, to be able to work with them it’s very satisfying knowing that it will have a positive impact on teaching and learning.
What made me join RM was that they provide a great work/life balance and being able to work part time to fit around family life, but at the same time being given the opportunity to develop my career within the company is the perfect combination.
Since joining RM, I have worked part time hours and agreed this with my Line Manager to best support the needs of the business and to be flexible, to fit around my personal life. Not all companies are able to offer this flexibility, so I have really appreciated RM being willing to accommodate this.
I gained promotion in February 2020 to Business Development Manager. My communication skills have allowed me to build a build a rapport when engaging with the senior leaders from the trusts; and to start to build a relationship with them is rewarding. It’s important to deliver excellent customer service and to be able to understand what challenges they face, then advise them about the products and services that RM can provide. I also now have account management responsibility for some of our existing customers, which I have really enjoyed as part of my developing role.
My personal challenge has been to learn about all the different products and services that RM provide. I have not previously come from a technical background, but the support that I have been given from more experienced colleagues has been invaluable. Everyone in the company is always happy to help and assist you in any way they can.
I am proud to work for RM Education. I believe that today’s children are tomorrow’s future and love working for a company who are at the forefront of technology within the education sector and that are passionate about making a real difference to young people’s lives.