"What I enjoy is that I get to meet so many people within the company and understand various areas of the business."
I am currently PA and Team Administrator for two teams within RM Education, Connectivity and Digital Platforms. I support the teams and the Heads of Department. My role is varied from arranging travel, diary management to administration work. What I enjoy is that I get to meet so many people within the company and understand various areas of the business.
Before I moved to that team, I was in the Exam Lifecycle team as a Service Consultant within RM Results. In that role I was responsible for making sure exam sessions were delivered properly. I had to work closely with customers who were Awarding Bodies. I looked after Cambridge and CCEA. I also ran my own project on access management. This involved me creating new groups within one of our interfaces. I had to present my proposal to the Change Approvals Board which they accepted and my project was approved.
Alongside my role, I am doing a Level 3 Business & Admin apprenticeship. I have been able to study and gain a qualification alongside work experience and earn at the same time. Before I had worked in childcare and the apprenticeship enabled to me to gain experience and it didn’t matter that I hadn’t had previous experience. It has been a great way to start my career.
Before I joined, I had heard of RM and expected it to be very corporate but was surprised by the culture and environment. The support from the teams is amazing. There is always someone to help you. It’s a really nice place to work.
Recently I have also had the opportunity to become a Mental Health First Aid Champion when RM ran training for employees. We completed a day course helping us understand what mental health is and how we can support it in the workplace. For me this really shows how RM supports and values their employees.