"Whether you’re an employee or a customer, with TTS you know you’ll be treated like a person and not a number."
I joined the Customer Service department as Team Leader in 2009, and over the years have managed every area from Customer Experience to Order Management and our Outbound Activity team. Supplier relationships form an important part of Order Management, which gave me a taste of Purchasing – so when the Buyer role came up it felt like the right next step.
I’ve always been encouraged to do more at RM Resources, whether through formal training such as our Foundation Managers programme and Myers Briggs workshops, or through new experiences like mentoring. We’ve grown significantly during my time here, but have kept a friendly, small company feel where the directors know who you are, and you can really get to know your colleagues. Whether you’re an employee or a customer, with RM Resources you know you’ll be treated like a valued person and not a number.