"I’m incredibly proud of our award winning software and love the fact that people always walk away very impressed with what they’ve seen."
I joined RM in May 2017 when I was looking for a role within pre-sales that would also use my Business Analysis skills. The fit for the role felt right and suited my career objectives too. In addition, I simply liked the people that interviewed me!
My role as a Solution Architect within the technical pre-sales team is incredibly diverse, and a typical day really depends on which continent I’m on at the time! Generally my day could involve defining/costing solutions, delivering product demos, writing proposals, responding to tender documents, brainstorming solutions with colleagues or designing bespoke solutions for our clients. In addition to the day-to-day role, there is also a big emphasis on continuous improvement at RM Results, so I am also working on a number of initiatives designed to improve our working practices.
I am lucky enough to have worked with a diverse group of prospects and customers across the world, including professional qualification organisations, Higher Education Institutes and Awarding Bodies that manage school leaving qualifications. A project I particularly enjoyed recently was being given the opportunity to work on a solution design with one of our new clients in New Zealand. Their examination marking is very different from the UK, so part of the challenge was understanding how they operate in order to ensure a solution that fully supports their needs. This involved both creative ways to use our existing product and brand new functionality designed in conjunction with their users.
A very different challenge (but equally enjoyable!) was part of a formal tender with a significant bespoke element. Formal tendering means that you can’t engage with the prospect so we were almost designing and costing everything blindfolded. The proposal involved a huge amount of team work and collaboration across the whole of the business, and I’m pleased to say it resulted in a successful bid!
One of the things I really love about RM is the desire to constantly improve; I really appreciate being given the freedom to suggest ways of working that allow me to work at my best. This is a reflection of the culture here at RM Results where innovation, new ideas and flexibility are actively encouraged.
Overall, I’m incredibly proud of our award winning software and love the fact that people always walk away very impressed with what they’ve seen. Most importantly, I’m really proud that we do all of this to help the students and examiners in the education sector across the world.